Custom Copilot Agents

Build where the business already lives

Most organisations run on Microsoft 365, and it already has the identity, access and governance an AI agent needs. Bolting AI on from the outside is how projects stall at the security review. We build agents that sit inside your tenant, respect your permissions and show up where your people already work: Microsoft Teams and Microsoft 365 Copilot.

What we build

• Knowledge agents grounded on SharePoint, such as an HR policy assistant, an IT help desk or a project knowledge base.
• Process agents that take action through Power Automate and connectors, such as onboarding, approvals, requests and triage.
• Specialist agents that draft proposals, summarise case files, check documents against standards or prepare reports.
• Advanced agents built on Microsoft Foundry when low-code runs out: custom models, complex orchestration or integration with line-of-business systems.

We pick the tool to fit the job. Copilot Studio comes first because it's fast, governed and maintainable, and we move to Foundry only when the requirement demands it.

How we deliver

1. Discovery: we pick the use case with the clearest value and agree what success looks like.
2. Design: we map knowledge sources, actions, permissions and guardrails, and agree them with IT up front.
3. Build and iterate: you get a working agent early, then we refine it with real users.
4. Secure: we red team it before go-live, testing prompt injection, oversharing and unsafe actions.
5. Launch and hand over: we publish to Teams, write admin documentation and train your owners.

Security by design

Every agent we ship comes with least-privilege connections, clear data boundaries, sensitivity-label awareness, human approval for consequential actions, and logging your security team can see. Security is built in from day one, not added after the fact.